Troiglobal.com is a global accommodation marketplace that connects students with verified student housing providers around the world. Our mission is to make finding a place to live while studying abroad as simple and stress-free as possible.

No, Troiglobal.com is a student accommodation marketplace where we collaborate with student accommodation providers from all over the world.

Each accommodation has a list of available facilities written and illustrated in its description. While booking, you can also confirm availability and any extra payments required for specific facilities with your accommodation expert.

Wide variety of listings: We have a wide variety of listings to choose from, so students can find the perfect place to stay, no matter their budget or needs. Verified properties: All of our properties are verified, so students can be confident they are booking a safe and legitimate place to stay. Easy booking process: Booking a stay through Troiglobal.com is easy and convenient. 24/7 support: Our team is available 24/7 to provide support to students throughout the booking process.

Troiglobal.com is totally free for students to use. There are no booking fees or commissions, so students can save money on their accommodation costs. You will only pay for your accommodation.

Yes. However, depending on the property you are residing in, you may be required to have a guarantor from the country where the property is located to enable installment payments. Students booking with a property that requires a local guarantor can apply using the appropriate guarantor service form. In partnership with TROI Global, Housing Hand offers a guarantor service for all students who do not have a qualified guarantor in the required location.

It is the period of time between accepting your booking offer and the deadline when you can decide to cancel your booking. During this period, your deposit can be returned to you, and you are not responsible for finding a replacement to sign your contract agreement with the provider.

You can cancel your booking by contacting our customer support team via email or phone. Please note that cancellation policies may vary depending on the property and the terms of your booking agreement.

Usually, the weekly prices tend to be lower when the booking period is longer.

Yes, we strive to accommodate all students, including students with specific needs or disabilities. Please let us know your requirements, and we will do our best to find suitable accommodation.

It varies. We can provide information about dining options available within the building or in the surrounding area to assist students with their meal requirements. So, don’t hesitate to ask!

It depends. We can provide information about cleaning services available in the accommodation units, including arrangements for cleaning common areas and changing linens and towels. So, don’t hesitate to ask!

To enhance students' living experience, various on-site amenities, such as gyms, study areas, common rooms, and recreational facilities nearby, such as parks or sports centres, are available. Make sure to ask our accommodation experts about which amenities are available in your student accommodation.

The rules vary from one provider to another. Ask about them, and we will clarify any rules or regulations regarding guests or visitors, including guest sign-in procedures, overnight guest policies, and quiet hours, to ensure a comfortable living environment for all residents.

The rules vary from one provider to another. Ask about them, and we will clarify any rules or regulations regarding guests or visitors, including guest sign-in procedures, overnight guest policies, and quiet hours, to ensure a comfortable living environment for all residents.

In most of our student accommodation, security measures are in place, including CCTV cameras, secure entry systems, and security personnel, to ensure students' safety and peace of mind during their stay.

Our properties are all verified, so students can be confident they are booking a safe and legitimate place to stay. We also have a team of experts who are available 24/7 to provide support to students throughout the booking process.

If you encounter any issues with your accommodation during your stay, please contact our support team immediately. We will work with you and the accommodation provider to resolve the issue as soon as possible.

Changes to confirmed bookings, such as modifying dates or room types, may be possible depending on availability and the property's policies. Please contact our support team to discuss any changes to your booking.

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Changes to confirmed bookings, such as modifying dates or room types, may be possible depending on availability and the property's policies. Please contact our support team to discuss any changes to your booking.

Not in most cases. We can clarify any additional fees or charges that may apply, such as utility bills, administrative fees, or deposits, to help students plan their accommodation budget accordingly.

In most cases, the student accommodation options are all-inclusive. However, these details are included in each accommodation description.

While we do not offer it directly, we recommend that students consider purchasing travel insurance for extra protection during their stay. We can provide guidance and recommendations for reputable insurance providers.

TROI can help students by providing information about transportation services to and from the airport or station, including shuttle services or local transportation options for students' convenience.

You can make the payment via several transactional modes, including net banking or through your debit card.