Terms and Conditions

By accessing or using the TROI Global Limited website (www.troiglobal.com) or the services provided through it, you agree to be bound by these terms and conditions (the “Terms”). If you do not agree to these terms, please do not use the website or the services.

Use of the Website and Services

1.1. The website and the services are provided for personal, non-commercial use only. You may not use the website or the services for any unlawful purpose or in any way that violates these terms.

1.2. TROI Global Limited reserves the right to modify or discontinue the website or the services at any time, without notice, and without liability to you or any third party.

1.3. TROI Global Limited is a company registered in the United Kingdom under company number 14539469 with its registered office at 63-66, Hatton Gardens, Fifth Floor, Suite 23, London, EC1N 8LE.

1.4. You may use the website and the services only for lawful purposes and in accordance with these terms. You agree not to use the website or the services:

– In any way that violates any applicable federal, state, local, or international law or regulation.

– To transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

– To impersonate or attempt to impersonate TROI Global Limited, a TROI Global Limited employee, another user, or any other person or entity.

– Publishing any material that is unlawful, defamatory, obscene, harassing, or threatening.

– Transmitting any material that is infected with a virus or other harmful code.

– Attempting to gain unauthorized access to any part of the website or the services or our servers.

– Using the website or the services in any way that may damage our reputation or the reputation of our partners or affiliates.

1.5. You may use our website for your own personal use and to obtain information about TROI Global Limited and the services we offer.

1.6. All intellectual property rights in the material on our website are owned by TROI Global Limited or our licensors. This includes, but is not limited to, the design, layout, look, appearance, and graphics of our website.

1.7. You are responsible for ensuring that all information you provide to us through the website or the services is accurate, complete, and up-to-date.

Booking Services

2.1. TROI Global Limited provides a platform for booking travel and accommodation services. When you book a service through the website, you are entering into a contract directly with the provider of the service. TROI Global Limited is not a party to that contract and is not responsible for the performance of the service provider.

2.2. TROI Global Limited does not guarantee the availability or accuracy of the prices or other information displayed on the website. You are responsible for verifying all information before making a booking.

Intellectual Property

3.1. All intellectual property rights in the material on the website and the services are owned by TROI Global Limited or our licensors. This includes, but is not limited to, the design, layout, look, appearance, and graphics of the website and the services.

3.2. You may not use any part of the material on the website or the services for commercial purposes without obtaining a license to do so from us or our licensors.

Disclaimer of Warranties

4.1. The website and the services are provided on an “as is” and “as available” basis. TROI Global Limited makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website.

4.2. TROI Global Limited does not warrant that the website or the services will be uninterrupted or error-free.

Limitation of Liability

5.1. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website, the services, or the information, products, services, or related graphics contained on the website or provided through the services for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

5.2. TROI Global Limited will not be liable for any damages of any kind arising from the use of the website or the services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

6.1. You agree to indemnify and hold TROI Global Limited and its affiliates, directors, officers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the website or the services, your violation of these terms, or your violation of any rights of another.

Governing Law

These terms and your use of the website and the services will be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

Dispute Resolution

8.1. If you have any concern or dispute about the service or relating to these terms or the website, you agree to first try to resolve the dispute informally by contacting the company.

Miscellaneous

9.1. These terms constitute the entire agreement between you and TROI Global Limited and supersede all prior or contemporaneous communications and proposals, whether oral or written.

9.2. If any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

9.3. The failure of TROI Global Limited to exercise or enforce any right or provision of these terms will not constitute a waiver of such right or provision.

9.4. You may not assign or transfer your rights or obligations under these terms without the prior written consent of TROI Global Limited. TROI Global Limited may assign or transfer its rights or obligations under these terms, in whole or in part, without your consent.

Privacy Policy

This Privacy Policy (The “Policy”)

Information We Collect

1.1. We collect personal data that you provide to us when you use the website. This may include your name, email address, and phone number when you sign up for our newsletter or contact us through the website. Information you provide when you make a booking or reservation through the website, including your payment information, and any other personal data you choose to provide to us through the website.

1.2. We may also collect personal data about you through the use of cookies and other tracking technologies. This may include your IP address, location data, and information about your device and browser.

How We Use Your Information

2.1. We use your information to provide and improve the website and the services. This may include processing your bookings, communicating with you about your bookings and account, and sending you promotional materials. We use your information to:

– Provide the services and functionality of the website, including processing your bookings and reservations.

– Communicate with you, including responding to your inquiries and sending you updates and promotional materials.

– Improve the website and develop new services and products.

– Monitor and analyze trends and usage of the website.

– Comply with legal and regulatory obligations.

2.2. We may also use your information for research and analytics purposes, to personalize your experience on the website, and to comply with legal obligations.

How We Share Your Information

3.1. We may share your information with:

– Service providers who assist us in operating the website and providing our services, such as payment processors and IT support.

– Business partners and affiliates for marketing and promotional purposes.

– If required to do so by law, such as in response to a court order or subpoena.

– If we believe it is necessary to protect the rights, property, or safety of TROI Global Limited, our customers, or others.

Your Rights and Choices

4.1. Under the General Data Protection Regulation (GDPR), you have the following rights with regard to your personal data:

– The right to access your personal data and request a copy of it.

– The right to rectify any inaccuracies in your personal data.

– The right to erase your personal data in certain circumstances.

– The right to restrict or object to the processing of your personal data.

– The right to data portability, which allows you to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

– The right to withdraw your consent to the processing of your personal data at any time.

4.2. You can exercise these rights by contacting us at info@troiglobal.com. We will respond to your request in a timely manner and in accordance with applicable laws.

4.3. You can control the collection and use of your information through your browser settings and by adjusting your cookie preferences on the website. You may also opt out of receiving promotional materials from us by following the unsubscribe instructions in those materials.

Data Retention and Security

5.1. We will retain your personal data for as long as necessary to provide the website and the services and to fulfill the purposes described in this privacy policy, or as required by law.

5.2. We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your personal information.

Changes to This Policy

7.1 We reserve the right to update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review the policy regularly for the most current information.

Contact Us

8.1 If you have any questions or concerns about our collection, use, or sharing of your personal data, or if you would like to exercise any of your rights as outlined in this policy, please contact us at info@troiglobal.com. We will respond to your inquiry in a timely manner and in accordance with applicable laws.